Ordering Instructions for Prints

Size

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Prices are determined by size.  All prints have a one inch margin between the edge of the paper and the printed image.  Each image has an estimated size that should be accurate to about an inch.  Large prints are only available on certain images.

Paper Type

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We offer two types of paper to be printed on.  We recommend using PhotoQuality glossy paper if you plan to place the image in a glass frame.  We recommend satin canvas for an internal wood frame.  Both paper types will have a UV protective coating but constant sun will eventually fade the image.

Graphical Effects

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We give the option for you to choose from several computerized effects upon the artwork.  We have a no return policy on artwork purchased online.  We recommend that you choose REGULAR unless you are confident that the effect you choose is the effect that you want.

Frame

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All prints are frameless.  Framing options will be coming soon.  You have many places to get your image framed.  Photo Quality images should be glass framed and Satin Canvas images should use wooden inner frames.

Shipping

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We are offering free shipping on all items during our grand opening.  Take advantage of this before the celebration is over.  This offer only applies to the USA.  Anyone ordering from outside of the USA will need to email us at support@GetAloha.Art to provide additional information.

Email & Gift Tags

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We need your email address to provide you with the purchase receipt and tracking information.  We also offer free gift tags that can be included with each order.  PLEASE be sure to check your junk mail box for email from info@k-aloha.art.  Make that account a safe sender.

Products

Care and Consideration

Canvas prints are covered with a protective layer to protect both the ink and the canvas from UV rays that can cause fading or yellowing.  The layer also helps to protect against finger-prints and smudges.  Glossy Photo prints will have no protective layer since it may interfere with image quality. We recommend putting Glossy Photo prints into a glass frame to protect against finger-prints and smudges.  We recommend preventing prolonged direct sun contact with all prints.

No Return Policy

GetAloha.Art has a no return policy on all purchases.  Any item that arrives damaged needs to be taken to your local post office to begin the insurance reimbursement process.  We will send a completely new item to you once the post office confirms that the damage is covered by the insurance which is included with all products that are purchased online.